At SamipaSeva, we understand that plans may change. Here's our clear and simple cancellation policy:
Service Cancellation (Before Technician Assigned):
You can cancel the service at any time before a technician is assigned.
No cancellation charges will apply.
Service Cancellation (After Technician Assigned):
If you cancel after a technician is assigned but before visit, a small cancellation fee may apply depending on the service.
Cancellation After Technician Visit Started:
Once the technician has started the visit or is en route, visit charges may be applicable even if service is not completed.
No-Show or Unavailable Customer:
If our technician reaches the location and the customer is unavailable, visit charges will be applied.
Refunds (if applicable):
Any prepaid amount will be refunded based on the above rules, within 5–7 business days.